Legal & licensing

The entity

Rooms Australia operates from 8 Casino Drive, Broadbeach QLD 4218. Trading enquiries: [email protected], +61 7 5592 8100. Corporate records and ABN details are available on written request to the registered office.

This website, the booking system and all content are owned by the operating entity. Prices on the site are in Australian dollars and include GST where applicable.

Licences

The casino operates under a casino licence issued under the Casino Control Act 1982 (Qld) and is regulated by the Office of Liquor and Gaming Regulation.

Liquor is served under a Queensland liquor licence. RSA obligations apply across all outlets; we don't serve intoxicated or underage guests, full stop.

Responsible gambling

Gambling Help Online (1800 858 858, gamblinghelponline.org.au) provides free 24/7 support. Self-exclusion and spending limits are available at the membership desk without judgment and without paperwork beyond ID.

Our responsible gambling policy is posted on the gaming floor and at the membership desk. Staff are trained to intervene, and do.

Disputes

Consumer disputes go first to our front office — most resolve in one conversation. Unresolved accommodation disputes may go to the Queensland Office of Fair Trading; gaming disputes follow the OLGR process.

This site and these terms are governed by the law of Queensland, Australia. The courts of Queensland have jurisdiction.