Talk to a
real person.
The front desk is staffed 24 hours, the concierge replies within the hour and event enquiries get a same-day answer on weekdays. For anything urgent, call +61 7 5592 8100.
Write, call or walk in
Prefer social? We answer on Instagram and Facebook during business hours, and on WhatsApp around the clock.
Send a message
We reply within one business day. Booking questions with dates get priority.
8 Casino Drive,
Broadbeach.
Nearby
Fly
OOL airport, 25 min by car. Fixed-price transfers from $95 through the desk.
Train & tram
Airtrain to Varsity Lakes, then the G:link tram to Broadbeach North, 200 m away.
Drive
M1 to exit 69, then Nerang–Broadbeach Road east. Underground parking on site.
24/7 · bookings, billing, luggage
06:00 – 22:00 · tours, tickets, transport
Mon – Fri 09:00 – 18:00 · weddings, conferences
Daily 09:00 – 21:00 · treatments & programs
Give someone
a night here.
Open-value cards from $50 or named vouchers for dinner, spa days and suite weekends. Valid 36 months, delivered by email or in a wallet by post.
Stay a month
or a season.
Twelve serviced residences on floors 22 and 23 for stays of 28 nights or more: full kitchens, weekly housekeeping, and every hotel service on the house account.
Two-bed and three-bed layouts, 96 – 140 m². Private chef and driver on request.
Work with us
The resort runs on 640 people across hospitality, gaming, kitchens and events. Hospitality experience helps; temperament matters more.
Send a CV via the formGuest relations host
Front office · full-time · weekends on rotation
Demi chef, Terrace & Tide
Kitchen · full-time · dinner service
Table games dealer
Casino · casual to full-time · licence required
Spa therapist
Azure Spa · part-time · diploma required
Events & weddings
start here too.
Venue tours run Tuesday to Saturday — 45 minutes with an events manager, a walk of the ballroom and terrace, and honest numbers on the spot.
Tue – Sat, bookable through the form above.
Event enquiries get a reply the same business day.
Ballroom, terrace and private rooms across the resort.
Before you write
Within one business day for general questions, same day for event and booking enquiries with dates. For anything urgent, call the desk; it is staffed 24 hours.
Yes. Include your confirmation number and new dates. Flexible bookings move free; saver rates can shift once with 72 hours notice per the terms.
Both go to the same form, marked "Something else". The general manager reads every one; replies come from his office, not a script.
Through the events office, weekdays. Journalists get a same-day response; partnership proposals should include deliverables and dates.